Privacy Policy
This policy explains how TRUSTO (“we”) handles personal information collected through https://www.thetrusto.com.
Information we collect
- Account details: name, email address, mobile number and an encrypted (hashed) password.
- Order details: delivery address, items ordered and order status.
- Enquiries you send us through the contact form.
- Technical data such as IP address and browser type, used for security and fraud prevention.
Payments
Payments are processed by Razorpay. We never see or store your card, UPI or net-banking details. Razorpay’s own privacy policy applies to payment data.
How we use your information
To process and deliver orders, send order and security emails (including one-time codes), respond to enquiries, prevent misuse and meet legal obligations. We do not sell your personal information.
Sharing
We share only what is necessary with delivery partners, our payment gateway and email provider so that your order can be completed.
Security & retention
The site uses SSL encryption, hashed passwords, and access controls. We keep order records for as long as required for accounting and legal purposes.
Your choices
You can update your profile in your account. To request correction or deletion of your data, email us at customercare@thetrusto.com.
This is a general template. Please have it reviewed to suit your business before relying on it.